Welcome to Disha Florist. These Terms and Conditions outline the rules and regulations for the use of our services and the purchase of our products. By accessing this website and making a purchase, we assume you accept these terms and conditions. Do not continue to use [Your Florist Shop Name] if you do not agree to all of the terms and conditions stated on this page.
Orders and Payments
- Order Placement: Orders can be placed through our website, by phone, or in-person at our store. All orders are subject to acceptance and availability.
- Payment Methods: We accept payments via credit/debit cards, PayPal, and other payment methods as specified on our website. Full payment is required at the time of placing an order.
- Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This confirmation is an acknowledgment of your order and does not guarantee delivery.
Delivery
- Delivery Times: We aim to deliver your flowers on your specified delivery date. However, delivery times cannot be guaranteed, especially during peak periods like Valentine’s Day, Mother’s Day, etc.
- Delivery Charges: Delivery charges vary based on the location and are calculated at checkout.
- Delivery Areas: We deliver to specified areas listed on our website. Please ensure the delivery address is within our delivery area.
- Recipient Unavailability: If the recipient is not available at the time of delivery, we will leave the flowers in a safe place or with a neighbor and notify you accordingly.
Cancellations and Refunds
- Order Cancellations: Cancellations must be made at least 24 hours before the scheduled delivery date to receive a full refund. Cancellations made less than 24 hours before delivery may not be eligible for a refund.
- Refund Policy: If you are not satisfied with your order, please contact us within 48 hours of delivery. We may offer a replacement or refund at our discretion.
Substitutions
Due to seasonal availability and supply issues, we may need to substitute some flowers or products. We will ensure that any substitutions are of equal or greater value.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal data is handled securely.
Intellectual Property
The content on this website, including but not limited to text, graphics, logos, images, and software, is the property of [Your Florist Shop Name] and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the purchase price of the product.